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The final troubleshooting task is to try the mouse somewhere else.

Install it on your computer and follow the instructions.

Navigate to the mouse manufacturer’s website and download the latest driver for your mouse.

If Windows doesn’t find a driver update, you could try a manual install.

Allow Windows to automatically find a driver and install it.

Right click on your mouse and select Update driver.

Now, scroll down and select Mice and other pointing devices.

Either type ‘ dev’ into the Windows Search/ Cortana box or right-click the Start icon and select Device Manager.

Here’s how to check the drivers on Windows. We will first let Windows perform a driver update and then install a driver manually if necessary. Check Your Driversĭriver issues are a common cause of hardware problems so that is a logical place to troubleshoot your wireless mouse. If the mouse looks fine, reboot your computer to see if it recovers the mouse and begins working properly again.

Finally, test it to see if everything is working properly.Ĭalled a ‘3-pin reset’ in the trade, a full reboot of your computer can fix all manner of issues.After letting the inside of the mouse dry for a few seconds, alcohol evaporates quickly, reassemble the mouse and then turn it back on.Now, gently remove any debris and clean the mouse track wheel and internal components with a cotton ball, swab or microfiber cloth and some rubbing alcohol (only use a small amount).Next, carefully pull apart the mouse, you might need to use a plastic pry tool to undo the retaining clips on the inside of the mouse cover.With the mouse off and the battery removed, loosen and remove the screws holding the mouse together, it’s usually only one or two.